Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flex time
401k
financial advisors
on-demand pay
training provided
Job Description
Familia Dental, established in 2008, is a well-respected dental practice located in Fort Wayne that has earned a strong reputation for providing high-quality dental care combined with a compassionate, patient-focused approach. Over the years, Familia Dental has expanded rapidly, driven by its commitment to core values such as quality, honesty, and genuine care for every individual who walks through its doors. The company prides itself not only on delivering top-notch dentistry but also on making a meaningful difference in the local community through outreach initiatives and a culture that nurtures internal growth among its employees. At Familia Dental, employees are... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work 2 or more days a week including Saturdays
- Ability to handle multiple tasks and maintain attention to detail
- Patience and empathy when dealing with patients
- Basic computer skills
- Ability to adhere to confidentiality and privacy laws
- Good communication and interpersonal skills
Job Qualifications
- Excellent customer and patient service skills
- Strong verbal communication skills
- Ability to read, write, speak, and understand information effectively one-on-one with patients
- Ability to apply common sense understanding to carry out written or verbal instructions
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in a fast-paced, patient-focused environment
- Organizational skills and detail-oriented
- Interpersonal and listening skills
- Previous dental office experience preferred but not required
- Willingness to undergo training
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and follow them
- Show patience and sensitivity to patient emotions
- Listen to patients and healthcare workers and follow directions from a Dentist or supervisor
- Verify patient's insurance
- Ensure all record keeping requirements are fully and accurately completed
- Submit claims to insurance companies
- Notify Office Manager of equipment trouble or general safety concerns
- Attend and participate in morning huddles, chart reviews, and regular office meetings
- Follow company policy and procedures
- Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality
- Other tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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