Job Overview
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
The hiring establishment for this position is a public agency focused on providing community and social services to various participants, landlords, clients, and vendors. This agency plays a vital role in supporting the administrative and operational functions necessary to ensure smooth service delivery to the community. With a committed team working under structured supervision, the agency strives to maintain effective communication, well-organized systems, and excellent customer service to meet public needs.
The Front Desk Receptionist role is a non-exempt position reporting directly to the Customer Service Supervisor. This position primarily provides clerical and administrative support to both operational and adminis... Show More
The Front Desk Receptionist role is a non-exempt position reporting directly to the Customer Service Supervisor. This position primarily provides clerical and administrative support to both operational and adminis... Show More
Job Requirements
- High school diploma
- ability to communicate effectively both orally and in writing
- strong computer skills
- strong organizational skills to prioritize tasks and demands
- ability to deliver work product on time
- willingness to obtain certification in Housing Choice Voucher Basics within 120 days of employment
- regular attendance and punctuality
Job Qualifications
- High school diploma
- education equivalent to a two-year degree in Public Administration, Social Science or related field preferred
- minimum of two years of progressively responsible work experience in a public agency or related social/community service
- effective oral and written communication skills
- strong computer and organizational skills
- ability to prioritize tasks and consistently deliver work product on time
Job Duties
- Ensure documents are accurately filed
- open, sort and route incoming mail
- prepare outgoing mail
- perform a variety of administrative and clerical support
- answer telephone, screen and direct calls
- operate office machines including scanners, copiers and fax machines
- assist operational teams with administrative needs
- assist clients and customers at the front desk
- perform daily opening and closing procedures of the front lobby
- perform data entry into SharePoint and PHA business system
- provide excellent customer service to participants, landlords, co-workers, clients and vendors
- obtain certification in Housing Choice Voucher Basics within 120 days of employment
- ensure regular attendance and punctuality
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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