Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Standard Hours
Benefits
Great Monday thru Friday work schedule
no weekend shifts
Excellent Benefits Package
Paid Time Off
Career growth opportunities
Inclusive and diverse workplace
Multi-location work experience
Job Description
Grand Rapids Ear, Nose & Throat is a well-established medical practice located in Michigan, with multiple clinic locations including Wyoming, Allendale Charter Township, and Grand Rapids. This respected healthcare provider focuses on delivering specialized ear, nose, and throat services to the community. Known for its commitment to quality patient care, the practice has built a strong reputation over the years by combining expert medical knowledge with a friendly, patient-centered approach. As a multi-location provider, they offer comprehensive services that cater to a diverse patient population in a dynamic and supportive environment. The organization continuously grows and adapts to meet the... Show More
Job Requirements
- High school diploma or GED
- Ability to thrive in a fast-paced environment
- Excellent customer service skills
- Strong computer skills
- Effective verbal and written communication skills
- Friendly and personable demeanor
- Detail oriented
- Ability to multi-task
- One year of patient-facing customer service preferred but not required
Job Qualifications
- High school diploma or GED
- Ability to thrive in a fast-paced environment
- Excellent customer service skills
- Strong computer skills
- Effective verbal and written communication skills
- Friendly and personable demeanor
- Detail oriented
- Ability to multi-task
- One year of patient-facing customer service preferred but not required
Job Duties
- Greeting patients
- Obtaining and documenting patient demographic information
- Collecting copays and balances
- Scheduling follow-up appointments
- Maintaining a welcoming and organized front desk area
- Coordinating with clinical staff for appointment readiness
- Managing multi-clinic travel schedules
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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