Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K Plan with match
Paid Time Off
sick leave
competitive pay
Job Description
CardioOne is a pioneering healthcare company dedicated to transforming cardiology care by partnering with independent cardiologists to offer innovative, value-based solutions that significantly improve patient outcomes while reducing healthcare costs. As the healthcare industry shifts towards value-based care, CardioOne stands at the forefront, helping physician partners navigate this transition through cutting-edge medical expertise and technology. Established with the goal to positively impact US cardiology, the company fosters a culture centered around employee engagement and exemplary patient experience. CardioOne is committed to providing a magnificent work environment with good working conditions and competitive pay. Employees enjoy comprehensive benefits including medical, dental,... Show More
Job Requirements
- High school diploma or equivalent
- proven experience as a receptionist or in a customer service role preferably in a healthcare setting
- familiarity with medical terminology and procedures
- proficiency in using scheduling software electronic health records (EHR) systems and basic office software such as Microsoft Office
- medical records experience
- ability to multitask and handle a fast-paced environment
- professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- additional education or medical office certification is a plus
- proven experience as a receptionist or in a customer service role preferably in a healthcare setting
- familiarity with medical terminology and procedures
- strong interpersonal and communication skills
- proficiency in using scheduling software electronic health records (EHR) systems and basic office software such as Microsoft Office
- medical records experience
- excellent organizational skills and attention to detail
- ability to multitask and handle a fast-paced environment
- empathetic and patient-focused approach
- professional appearance and demeanor
- Athena experience preferred
Job Duties
- Warmly greet patients and visitors as they arrive
- oversee front desk operations of the office
- assist with the check-in process verifying patient information and insurance details
- manage the appointment calendar using scheduling software ensuring optimal time utilization and minimizing patient wait times
- coordinate appointments for new and returning patients and reschedule or cancel them when needed
- answer incoming phone calls and respond to emails in a courteous and professional manner
- address patient inquiries provide information about services and assist with prescription refill requests
- collect and update patient demographic and insurance information accurately
- verify insurance coverage and ensure necessary documentation is complete
- maintain and update patient records ensuring accuracy and confidentiality
- organize and file medical documents test results and correspondence
- keep the waiting area clean and organized ensuring patients are comfortable while waiting
- monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
- enter patient information appointments and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
- work closely with medical staff nurses and other administrative personnel to ensure a seamless patient experience
- maintain patient confidentiality and adhere to privacy regulations such as HIPAA
- handle patient concerns and complaints in a professional and empathetic manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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