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United Urology Group

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $21.00
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Benefits

Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Corporate discounts
Paid Time Off

Job Description

United Urology Group is a leading healthcare provider specializing in comprehensive urologic care. The organization prides itself on fostering a supportive and compassionate environment where employees are central to its mission. United Urology Group offers patients access to highly experienced specialists, a dedicated team of healthcare professionals, and state-of-the-art technology designed to provide the best possible treatments and therapies for urologic conditions. This approach ensures cohesive, high-quality care, designed to meet the individual needs of every patient. With a strong emphasis on compassion, teamwork, integrity, and diversity, United Urology Group has created a workplace culture where employees feel valued and... Show More

Job Requirements

  • Minimum high school diploma or GED
  • Minimum of two years of front office experience preferably in a medical setting
  • 1 to 2 years of customer service experience
  • Ability to travel to other sites as necessary
  • Ability to type 40 words per minute
  • Proficient knowledge of medical terminology ICD-9 and CPT-4 codes
  • Strong verbal and written communication skills
  • Maintain HIPAA compliance
  • Comfortable working in a fast-paced environment
  • Demonstrate a caring and compassionate attitude

Job Qualifications

  • Minimum high school diploma or GED
  • Minimum of two years of front office experience, preferably in a medical setting
  • 1 to 2 years of customer service experience
  • Excellent customer service skills
  • Attention to detail and willingness to learn
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong communication skills, both verbal and written
  • Proficient computer software and database skills
  • Comfortable working in a fast-paced environment
  • Ability to ask probing questions to patients
  • Demonstrate a caring, compassionate, and patient attitude
  • Maintain HIPAA compliance
  • Multitasking and proactive problem-solving skills
  • Ability to type 40 words per minute

Job Duties

  • Create a positive and professional first impression of the practice and show patients a we care attitude
  • Schedule appointments and assist with scheduling additional testing directed by the physician
  • Ensure all required patient paperwork is compiled for that day’s appointments
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • Review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
  • Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise
  • Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment
  • Reconcile payment batches at the end of every day and turn them in to the Site Manager
  • Schedule follow-up procedures and coordinate any local ASC cases
  • Assist patients with the completion of the Phreesia registration system
  • Travel to other sites within a reasonable geographic region as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location