Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
renewal commissions
Paid Time Off
Retirement Plan
wellness reimbursement
Professional Development
Employee Discounts
Job Description
Van Metre Companies is a well-established real estate development and management company with a distinguished history dating back to 1955. Known for its commitment to quality, integrity, and community, Van Metre has built a strong reputation in the Washington, D.C. area and beyond. The company specializes in various sectors including residential homes, apartment communities, retail, and office investment properties. With a focus on luxury living and refined commercial development, Van Metre continues to set the standard for high-quality real estate and dedicated customer service. The company values integrity, professionalism, and philanthropy, and strives to maintain a culture that emphasizes teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year of customer service experience
- Strong verbal and written communication skills
- Ability to operate standard office equipment and technology
- Knowledge of fair housing laws and community management policies
- Ability to work flexible hours including weekends
- Strong organizational and multitasking skills
Job Qualifications
- High school diploma or higher
- Previous customer service experience
- Strong interpersonal and communication skills
- Excellent multitasking ability in a fast-paced environment
- Knowledge of local and federal fair housing and landlord-tenant laws
- Ability to work independently and collaboratively as part of a team
Job Duties
- Greet and welcome residents, prospective residents, and guests in a professional and friendly manner
- Provide a positive customer service experience by being attentive, courteous, and responsive to inquiries and concerns
- Answer and direct phone calls, take messages, and respond to emails in a timely manner
- Manage guest check-ins and check-outs, ensuring accurate documentation
- Assist residents with service requests, pest control requests, and package acceptance adhering to community guidelines
- Register and issue parking passes, gate passes, fitness fobs, and pool passes
- Schedule and manage appointments for staff and management, ensuring meetings and events are well-organized
- Maintain accurate records of visitor logs, appointments, and resident requests
- Oversee Hospitality Suite and Pub Room rental management
- Manage and coordinate community programs such as Fetch and Captivate
- Conduct regular inspections of the clubhouse, business center, fitness center, and other common areas to ensure cleanliness and upkeep
- Assist in preparing and distributing the monthly newsletter
- Provide general administrative support, including filing, distributing reports, and maintaining resident databases
- Help facilitate and support resident events and community activities
- Promote and assist with Fitness on Demand programming
- Foster a sense of community by collaborating with other departments and ensuring resident satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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