Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Employee assistance program
Job Description
John Boner Neighborhood Centers (JBNC) is a vital community organization based in Indianapolis, Indiana, dedicated to fostering a welcoming, supportive, and inclusive environment for all neighborhood residents. JBNC serves as a hub for various community programs, resources, and support services designed to enhance the well-being of local neighbors and encourage positive engagement across diverse populations. Known for its commitment to inclusivity and community empowerment, JBNC consistently strives to connect individuals with the resources and assistance they need while promoting a collaborative and respectful atmosphere. The organization is deeply rooted in the local community and prioritizes open communication, kindness, and mutual... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service or administrative experience
- proficiency with Microsoft Outlook, Teams, and SharePoint
- strong interpersonal and communication skills
- ability to handle stressful or emotionally charged situations calmly
- organized and proactive work style
- availability to work Monday through Friday with occasional evenings or weekends
Job Qualifications
- high school diploma or equivalent
- previous customer service or administrative experience preferred
- proficiency with Microsoft Outlook, Teams, and SharePoint
- strong interpersonal and communication skills
- demonstrated ability to handle stressful or emotionally charged situations
- ability to multitask and stay organized in a fast-paced environment
- commitment to community values and inclusivity
Job Duties
- greet visitors and neighbors warmly as the first point of contact
- assist visitors with enrollment and program information
- answer incoming phone calls and direct them appropriately
- maintain organization and accessibility of lobby and resource room materials
- collaborate with program staff to stay informed and share event and resource information
- de-escalate tense situations with empathy and calm confidence
- support internal communication and teamwork at the front desk
Job Qualifications
Experience
No experience required
Job Location
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