Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

ELM Management Services partners with Legacy Brain and Spine, a specialized medical clinic focused on providing exemplary care for patients with neurological and spinal conditions. Legacy Brain and Spine is committed to offering comprehensive patient-centered services that ensure patients receive the highest quality medical attention. The clinic is known for its dedication to improving patient outcomes through cutting-edge techniques, compassionate care, and efficient healthcare delivery. ELM Management Services supports this effort by facilitating the recruitment of skilled healthcare professionals who help maintain smooth daily operations and superior patient experiences.

The role of Front Desk Receptionist at Legacy Brain... Show More

Job Requirements

  • Detail-oriented
  • Team player
  • Excellent communication
  • Organized
  • Customer service
  • Willingness to cross-train on all other clinical responsibilities
  • Spanish speaking is a plus
  • Experience using eClinicalWorks or other EHR system preferred
  • One year clinical experience preferred
  • Bachelor's degree preferred or equivalent combination of education, training and experience

Job Qualifications

  • Bachelor's degree preferred or equivalent combination of education, training, and experience
  • Experience using eClinicalWorks or other EHR systems preferred
  • One year clinical experience preferred
  • Excellent communication and customer service skills
  • Detail-oriented and organized
  • Team player
  • Willingness to cross-train on clinical responsibilities
  • Spanish speaking is a plus

Job Duties

  • Triaging patients to be seen by providers
  • Communicating directly with patients regarding their needs
  • Greeting patients, checking in, collecting copay, verifying insurance, preparing charts
  • Checking out patients, scheduling, referring, verifying prescriptions based on individual needs
  • Assisting patients to vehicle when necessary
  • Effectively processing messages between patients and administration or other medical offices
  • Reporting to office manager and/or practice administrator
  • Answering all calls, emails, and faxes in a timely manner
  • Calling to confirm patient appointments 2 days in advance and informing patients on balances
  • Confirming all new patient paperwork is signed and completed
  • Confirming transportation shuttle schedule for patients
  • Assisting team with office-related tasks such as supplies, preparing workspaces, additional training

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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