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United Urology Group

Front Desk Receptionist

Baltimore, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in comprehensive urologic care. Known for its dedication to excellence, UUG combines a team of experienced specialists, advanced medical technology, and compassionate service to deliver superior patient outcomes. The organization fosters a supportive and inclusive work environment where employees are valued contributors to the mission of improving patients’ lives through expert urologic treatment. UUG emphasizes integrity, teamwork, and diversity as core values driving its culture and success. In addition to offering cutting-edge therapeutic options, the group supports its staff with competitive salaries, beneficial work-life balance, and extensive perks such as... Show More

Job Requirements

  • Minimum high school diploma or GED
  • Two years front office experience
  • One to two years customer service experience
  • Ability to travel to other sites as necessary
  • Proficient computer skills
  • Strong communication skills
  • Ability to type 40 words per minute

Job Qualifications

  • Minimum high school diploma or GED
  • Minimum of two years front office experience, preferably in a medical setting
  • One to two years of customer service experience
  • Excellent customer service skills
  • Attention to detail and willingness to learn
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong verbal and written communication skills
  • Proficient computer software and database skills
  • Comfortable working in a fast-paced environment
  • Comfortable asking probing questions to patients
  • Must demonstrate a caring, compassionate, and patient attitude
  • Maintain HIPAA compliance
  • Ability to multitask and solve problems proactively
  • Ability to type 40 words per minute

Job Duties

  • Create a positive and professional first impression of the practice and show patients a caring attitude
  • Schedule appointments and assist with scheduling any additional testing directed by the physician
  • Ensure all required patient paperwork is compiled for the day’s appointments
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • Review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
  • Scan patients’ driver’s license and insurance cards front and back into Ntierprise
  • Ensure all required referrals are obtained, scanned into the EMR, and linked to the day’s appointment within Practice Management
  • Reconcile payment batches at the end of every day and turn them in to the Site Manager
  • Schedule follow-up procedures and coordinate any local ASC cases
  • Assist patients with the completion of the Phreesia registration system
  • Travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.