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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off

Job Description

United Urology Group is a prominent healthcare provider specializing in urologic care, dedicated to offering comprehensive and compassionate services to patients. With a mission centered on improving patient outcomes, the organization employs seasoned urologic specialists and healthcare professionals who utilize the most advanced technology available to provide exemplary treatments and therapies. United Urology Group prides itself on fostering a culture grounded in integrity, teamwork, diversity, and compassion, ensuring that every team member feels valued and empowered to make a difference in patients' lives. The organization prioritizes a healthy work-life balance, competitive salaries, and an inclusive work environment where employees can... Show More

Job Requirements

  • Minimum high school diploma or GED
  • Two years of front office experience
  • One to two years of customer service experience
  • Ability to type 40 words per minute
  • Ability to travel to other sites as necessary

Job Qualifications

  • Minimum high school diploma or GED
  • Minimum two years of front office experience, preferably in a medical setting
  • One to two years of customer service experience
  • Excellent customer service skills
  • Attention to detail and willingness to learn
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong verbal and written communication skills
  • Proficient computer software and database skills
  • Ability to work in a fast-paced environment
  • Skilled at asking probing questions to patients
  • Must demonstrate a caring, compassionate, and patient attitude
  • Knowledge of HIPAA compliance
  • Multitasking and proactive problem-solving skills
  • Ability to type 40 words per minute

Job Duties

  • Create a positive and professional first impression of the practice and demonstrate a caring attitude
  • Schedule appointments and assist with scheduling additional testing directed by the physician
  • Ensure all required patient paperwork is compiled for the day’s appointments
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • Review for completeness and accuracy then enter required patient demographics and clinical information into Practice Management and EHR
  • Scan patient's driver’s license and insurance cards front and back into Ntierprise
  • Ensure all required referrals are obtained, scanned into EMR, and linked to the day’s appointment in Practice Management
  • Reconcile payment batches at the end of every day and submit them to the Site Manager
  • Schedule follow-up procedures and coordinate any local ASC cases
  • Assist patients with the completion of the Phreesia registration system
  • Travel to other sites within a reasonable geographic region as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.