Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Fraser Eye Care Center is a well-established medical practice specializing in high-quality ophthalmology services, serving multiple communities across Michigan. With multiple locations in Warren, Fraser, Rochester Hills, Royal Oak, and Port Huron, Fraser Eye Care Center is dedicated to providing state-of-the-art eye care through a team of compassionate and professional staff. The center prides itself on excellence in patient care, utilizing the latest technology and techniques to ensure patients receive comprehensive and effective treatment for a variety of eye conditions. By fostering a supportive and innovative environment, Fraser Eye Care Center continuously works to enhance patient satisfaction and outcomes while... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in a medical office or healthcare setting
- strong communication skills
- proficiency with EMR and scheduling software
- ability to multitask in a fast-paced environment
- knowledge of medical terminology is preferred
- flexible to rotate between front desk and call center
- reliable transportation for multiple office locations
Job Qualifications
- High school diploma or equivalent required
- additional education or medical office training is a plus
- 1-2 years of previous experience in a medical office or healthcare setting is preferred
- strong interpersonal and communication skills
- proficiency in using electronic medical records (EMR), scheduling software, and basic computer skills
- ability to multitask and work in a fast-paced environment
- knowledge of medical terminology is a plus
- willing to rotate between the front desk and call center
- reliable transportation to be able to work at multiple Fraser Eye Care Center office locations
Job Duties
- Greet patients and visitors with a warm and welcoming demeanor
- register new patients and update existing patient information in our practice management system
- verify patient insurance information
- answer phone calls in a high-volume call center, triage, route calls to appropriate staff, schedule appointments, and take messages when necessary
- contact patients to remind them of upcoming appointments
- process patient payments accurately and provide receipts
- balance payments received at the end of each day
- manage incoming patient referrals and requests for medical records
- run daily and weekly reports
- maintain a clean and organized front desk area
- always ensure patient confidentiality and privacy
- assist patients with inquiries, forms, and any other administrative support they may need
- collaborate with medical staff to ensure a seamless patient experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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