Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Flexible
Benefits
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
employee discount
Flexible Schedule
Paid Time Off
Job Description
Le Chateau Pet Resort is Amarillo's premier dog daycare dedicated to providing a safe, caring, and enriching environment for pets. Founded on the principles of exceptional pet care and customer service, Le Chateau Pet Resort has established itself as a trusted name in Amarillo for pet parents seeking a loving and professional space for their dogs. The resort emphasizes a family-like atmosphere where compassion, professionalism, and a genuine love for animals are core values. This commitment ensures that every pet receives attentive, affectionate care while pet parents enjoy peace of mind knowing their beloved companions are in expert hands. The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of customer service experience
- Experience in animal care preferred
- Proficiency in Microsoft Office and Google Docs
- Ability to handle fast-paced environment with multiple client interactions
- Strong communication skills
- Quick typing ability
- Willingness to learn and follow company scripts
- Reliable and motivated
- Friendly and positive attitude with cooperative spirit
Job Qualifications
- Minimum 2 years of customer service experience
- Experience in animal care preferred
- Exceptional customer service and communication skills
- Independent critical thinking and problem-solving ability
- Proficiency in Microsoft Office and Google Docs
- Quick typing skills
- Friendly, positive attitude with a cooperative spirit
- Willingness to learn scripts for tours and phone calls
- Reliable, motivated, and team-oriented
Job Duties
- Answer phones and respond to emails promptly
- Provide accurate and helpful information about services and policies
- Give tours of the facility to potential and new clients
- Create and update client accounts and profiles
- Make reservations and schedule services
- Check pets in and out, ensuring smooth transitions
- Communicate client instructions and pet needs to team members
- Log belongings, instructions, and create Suite Cards
- Maintain a clean, organized work area
- Send updates and messaging to pet parents as needed
- Assist in boutique sales and product recommendations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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