Front Desk Receptionist

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Part-time schedule

Professional development opportunities

Supportive team environment

Opportunities for advancement

Employee wellness programs

employee recognition programs

competitive hourly wage

Job Description

Western Hills Retirement Village is a well-established retirement community dedicated to providing quality living and compassionate care to our senior residents. Nestled in a serene environment, our village prioritizes creating a warm and welcoming atmosphere where residents feel safe, cared for, and respected. We are committed to upholding the highest standards of personalized care, ensuring that every resident’s needs are met with professionalism and kindness. Our team includes experienced healthcare professionals, caregivers, and administrative staff who work together to foster a nurturing environment that supports the physical, emotional, and social well-being of our residents. We continuously strive to enhance our... Show More

Job Requirements

high school diploma or equivalent
prior experience in a customer service or receptionist position
ability to work every-other Saturday and Sunday from 7:30 AM to 4:00 PM
good communication and interpersonal skills
ability to follow detailed instructions and procedures
ability to maintain confidentiality
ability to remain calm under pressure
basic proficiency with multi-line phone systems
willingness to participate in in-service education and training programs

Job Qualifications

excellent communication skills
ability to multi-task effectively
ability to remain calm and make effective decisions in emergency situations
experience with multi-line telephone systems
prior experience in customer service or receptionist role preferred
basic computer and clerical skills

Job Duties

follow receptionist schedule instructions as outlined in policy and procedure manual
answer and operate telephone console and direct calls to appropriate individuals or departments
greet, direct, and provide information to visitors, guests, residents, and employees
explain and enforce infection control policies for anyone entering the building
operate the intercom and paging system
communicate emergencies, problems, or non-routine events to supervisor or appropriate personnel
maintain communication log of events for each shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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