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IST Management Services

Front Desk / Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.50 - $19.75
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
STD
LTD
Life
401k
PTO
Pet insurance
bonus incentives

Job Description

IST Management is a prominent business process outsourcing company headquartered in the United States with a strong presence in over 38 cities nationwide. With more than 1,800 employees and 26 years of operational excellence, IST Management offers a wide range of specialized services including Facilities and Office Services Management, e-Discovery services such as processing, hosting, court reporting, collections, and forensics, managed review, and various managed service solutions. Additionally, the company provides direct hire recruiting services alongside corporate hospitality and event planning, positioning itself as a leader in the industry. Recognized for dedication to excellence, IST Management has received numerous accolades... Show More

Job Requirements

  • High school diploma or GED required
  • Authorization to work for any employer in the US required
  • Microsoft Word and Excel proficiency required and may be tested
  • Prior hospitality or customer service experience required
  • Excellent communication skills both verbal and written
  • Ability to work individually or in a team environment
  • Willingness to cross-train for other job functions
  • Ability to meet employer's attendance policy
  • Ability to lift up to 50 lbs occasionally
  • Ability to walk and stand for extended periods

Job Qualifications

  • High school diploma or GED
  • Authorization to work in the US
  • Proficiency in Microsoft Word and Excel
  • Familiarity with MS Teams
  • Prior hospitality or customer service experience
  • Excellent verbal and written communication skills
  • Ability to work individually and in a team environment
  • Willingness to cross-train in other job functions
  • Ability to meet attendance policy

Job Duties

  • Provide professional and friendly customer service
  • Greet clients and visitors, create security badges, direct phone calls
  • Manage conference room bookings, setup and breakdown for meetings, provide catering assistance
  • Handle mailroom services, shipping, receiving, and light facilities services including vendor management
  • Adhere consistently to business procedure guidelines and follow supervisor direction
  • Participate in cross-training and maintain logs and reporting documentation with high attention to detail
  • Comply with all safety procedures and perform other assigned tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location