Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $44,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible Schedule
Job Description
Diversion Hub is a dynamic, high-traffic agency based in Oklahoma City, Oklahoma, dedicated to serving individuals involved in the Oklahoma County justice system. This organization plays a critical role in providing support and resources to over 1,000 clients every week, helping them navigate through the complexities of justice-involved processes with dignity and respect. Known for fostering a trauma-informed and empathetic environment, Diversion Hub is committed to inclusivity, professionalism, and a client-centered approach. The agency operates with the goal of creating a welcoming atmosphere that encourages empowerment and positive change for all the individuals it serves.
The Front Desk Re... Show More
The Front Desk Re... Show More
Job Requirements
- Clearance of background check
- must have own transportation for site visits including a valid driver's license and up-to-date insurance
- ability to sit, talk, hear, stand, walk, use hands, reach, stoop, kneel, crouch, crawl, climb stairs, and lift or move items up to 25 pounds
- excellent command of English language and grammar, verbal and written
- ability to manually operate a computer
- ability to communicate clearly over the telephone
Job Qualifications
- High school equivalency
- prior experience with office or general administration preferred
- proficiency in Microsoft Windows and Office applications
- excellent written and verbal communication skills
- ability to manage multiple priorities and meet deadlines
- demonstrated ability to work independently and as part of a team
- positive attitude and excellent interpersonal skills
- sensitivity and respect toward individuals from diverse cultural and socioeconomic backgrounds
- ability to handle difficult clients with professionalism
- flexibility and problem-solving skills in a dynamic environment
- proficiency in Spanish preferred but not required
Job Duties
- Escorting visitors to the designated meeting location as required
- assist client sign-in process and other client needs such as providing coffee and clothing items
- assist front desk staff with clerical tasks including data entry, scheduling, and document management
- answering the main telephone line and directing calls to appropriate staff
- entering data into Salesforce and collaborating with Justice Navigation and Case Management teams
- cultivating a hospitality-based culture within the organization
- monitoring security cameras as needed
- maintaining cleanliness and organization of interior offices and exterior building spaces
- assisting program staff with event setups, organizing materials, and handling logistics
- inventory of office supplies and needed items
- adhering to agency code of ethics and maintaining strict client confidentiality
- performing other duties within the scope and purpose of the job
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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