Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401K Matching
complimentary hotel stays
employee meal program
Uniform cleaning service
Commuter Benefits
Job Description
Four Seasons Hotels and Resorts is a prestigious luxury hospitality company renowned worldwide for delivering exceptional guest experiences. Founded on the principles of impeccable service, quality, and genuine care, Four Seasons has grown to become one of the most respected names in the hotel and resort industry. Its success is powered by the dedication and passion of its people who strive to create memorable moments for guests, residents, and partners across the globe. The company fosters a culture of growth, respect, and empowerment that enables every team member to deliver outstanding service with a genuine heart. At Four Seasons, employees... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work morning and afternoon shifts, weekends, and holidays
- Excellent communication and interpersonal skills
- Legal authorization to work in the United States
Job Qualifications
- Previous customer experience and ability to work effectively under pressure
- Requires attention to detail and problem-solving skills
- Good command of the English language
- Successful candidate must possess legal work authorization in the United States
Job Duties
- Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
- Checks guest out of the hotel, preparing and explaining the bill
- Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction
- Maintains knowledge of hotel services, amenities, and local area to provide accurate information
- Coordinates with other hotel departments to ensure guest requests are fulfilled promptly
- Handles guest complaints and resolves issues calmly and effectively
- Manages administrative tasks related to guest check-in and check-out processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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