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SightMD

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Life insurance
long-term disability insurance
Employee assistance program
Retirement Plan
Paid Time Off
Paid holidays
Career development programs

Job Description

SightMD is a rapidly expanding integrated ophthalmic provider group dedicated to delivering exceptional eye care services to patients across multiple states, including New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. With an extensive network comprising over 127 eye care providers and 60 convenient locations, SightMD has established itself as a leading force in ophthalmology, committed to offering unparalleled patient care and clinical excellence. The company boasts a rich legacy spanning more than 50 years, continually evolving to meet the growing and shifting demands of eye care, incorporating the latest technology, and expanding its team with talented professionals. Employees of SightMD... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of experience in a medical office or customer service environment
  • strong customer service skills with a professional and friendly demeanor
  • excellent organizational, time management, and multitasking abilities
  • skilled in problem-solving with attention to detail
  • basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • one year of experience in a medical office or customer service environment
  • strong customer service skills with a professional and friendly demeanor
  • excellent organizational, time management, and multitasking abilities
  • skilled in problem-solving with attention to detail
  • basic computer proficiency

Job Duties

  • Greet patients upon arrival with a professional, courteous, and welcoming demeanor
  • register new patients and verify billing, insurance, and demographic information at each visit
  • inform patients of office procedures, policies, and documentation requirements while ensuring HIPAA compliance
  • keep patients updated during their visit regarding wait times or scheduling changes
  • answer incoming calls, route them appropriately, and maintain prompt, professional communication
  • schedule, reschedule, and confirm appointments in accordance with physician availability
  • follow up on no-shows and cancellations per practice policy and ensure proper appointment follow-up

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location