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Front Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

The Los Angeles Cancer Network (LACN) is a renowned medical practice dedicated to providing exceptional cancer care to patients in the Los Angeles area. As a community-based oncology network affiliated with OneOncology, LACN is focused on delivering personalized treatment plans that leverage the latest innovations in cancer research and clinical practice. The organization is committed to offering individualized care that considers each patient’s unique condition, age, and other critical factors to ensure the best possible outcomes. Through active participation in clinical research, early detection screenings, and innovative therapeutic approaches, LACN remains at the forefront of oncology care and strives to... Show More

Job Requirements

  • Fluent in Korean
  • High school diploma or equivalent
  • Previous experience in oncology or hematology preferred
  • Basic computer skills
  • Strong communication skills
  • Ability to multitask efficiently
  • Ability to maintain patient confidentiality
  • Excellent customer service skills
  • Ability to work collaboratively in a team environment

Job Qualifications

  • Great customer service skills
  • Fluent in Korean
  • Medical terminology-Oncology/Hematology specific
  • Basic computer knowledge
  • Previous oncology/hematology experience preferred

Job Duties

  • Greet and direct patients and visitors
  • Gate keeping
  • Patient registration/check-out
  • Collect co-payments and deductibles
  • Reconcile daily cash report
  • Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
  • Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel
  • Record accurate and complete messages when necessary
  • Maintain supplies and cleanliness of the front office
  • Ensure maintenance of patient confidentiality
  • Demonstrate exceptional customer service skills in the performance of work assignments and duties
  • Accurately document in the EMR system
  • Train new hires on the process and procedures of the practice
  • Maintain accurate records for all appointments scheduled for providers
  • Sort incoming mail
  • Verify patient’s insurance information and update billing staff if any changes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.