Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
John Boner Neighborhood Centers (JBNC) is a vital community organization based in Indianapolis, IN, dedicated to fostering a welcoming and supportive environment for neighbors across diverse backgrounds. Established as a cornerstone for community engagement and empowerment, the Center has built its reputation on inclusivity, collaboration, and providing essential resources and programs aimed at enhancing the quality of life for residents. JBNC operates as a hub where individuals and families can connect with services, educational opportunities, and each other, promoting social cohesion and personal growth. The organization’s commitment to creating a positive impact extends through various community-focused programs, making it a... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or front desk roles
- ability to handle multiple tasks in a fast-paced environment
- proficiency in Microsoft Office applications and digital communication platforms
- excellent verbal and written communication skills
- dependable and punctual
- friendly and professional demeanor
Job Qualifications
- high school diploma or equivalent
- experience in customer service or community outreach
- strong interpersonal and communication skills
- ability to remain calm and composed under pressure
- proficiency with technology tools such as Microsoft Outlook, Teams, and SharePoint
- organizational skills and attention to detail
- empathy and patience when assisting diverse populations
Job Duties
- greet visitors and neighbors arriving at the center
- assist with administrative tasks such as faxing documents and enrollment guidance
- answer phone calls and direct inquiries to appropriate staff or departments
- maintain organization and cleanliness of the lobby and resource areas
- update and manage informational materials including flyers and technology resources
- collaborate with program staff to stay informed about upcoming events and programs
- offer empathetic support and conflict de-escalation when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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