Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
access to financial advisors
Basic Life and AD&D insurance
voluntary life insurance
Voluntary Short-Term and Long-Term Disability
ON DEMAND PAY
Job Description
Familia Dental, established in 2008, is a rapidly growing dental practice committed to providing high-quality dentistry alongside a caring and compassionate approach to all patients. Rooted in the core values of quality, honesty, and care, Familia Dental strives to create a welcoming and supportive environment for both patients and staff. The company is deeply involved in community outreach and values the internal growth of its employees, making it an ideal workplace for individuals looking to build a lasting career in dental healthcare. With a focus on not only excellent patient care but also professional development, Familia Dental offers a unique... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service preferred
- ability to handle sensitive patient information confidentially
- knowledge of basic computer functions
- willingness to work flexible hours including some Saturdays
- ability to communicate clearly and empathetically
- ability to multitask and manage time effectively
Job Qualifications
- Excellent customer service and verbal communication skills
- ability to read, write, speak, and understand information effectively
- apply common sense to follow written or verbal instructions
- basic computer knowledge
- experience with dental management software preferred
- ability to work in a fast-paced, patient-focused environment
- strong organizational skills and attention to detail
- interpersonal and listening skills
- prior dental office experience preferred but not required
- willingness to learn and undergo training
Job Duties
- Greet and check in patients
- answer the phone and schedule appointments
- maintain patient accounts and records
- understand and apply insurance plan rules and protocols
- demonstrate patience and sensitivity to patient emotions
- listen and follow directions from dentists or supervisors
- verify patient insurance
- ensure all record keeping is complete and accurate
- submit claims to insurance companies
- notify Office Manager of equipment or safety concerns
- participate in morning huddles, chart reviews, and office meetings
- adhere to company policies and HIPAA, OSHA regulations
- perform other assigned tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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