Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
The Los Angeles Cancer Network (LACN) is a distinguished healthcare organization dedicated to providing comprehensive and personalized cancer care to patients in the Los Angeles area. With a mission to offer unparalleled care, LACN emphasizes individualized treatment plans crafted with the latest advancements in oncology and hematology. The network prides itself on a compassionate approach, supporting patients and their families throughout every step of their cancer journey. LACN's commitment to excellence is reinforced through active participation in cutting-edge clinical research and partnerships with leading oncology organizations such as OneOncology. This alliance enables LACN to be at the forefront of innovative... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a medical front desk or receptionist role preferred
- ability to handle cash transactions accurately
- knowledge of medical terminology related to oncology and hematology
- proficiency in using electronic medical records (EMR) systems
- excellent verbal and written communication skills
- ability to maintain patient confidentiality
- capability to multitask and work under pressure
- strong organizational and interpersonal skills
Job Qualifications
- Great customer service skills
- medical terminology-oncology/hematology specific
- bilingual in Vietnamese/English preferred
- basic computer knowledge
- previous oncology/hematology experience preferred
Job Duties
- Greet and direct patients and visitors
- gate keeping
- patient registration/check-out
- collect co-payments and deductibles
- reconcile daily cash report
- schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
- answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel
- record accurate and complete messages when necessary
- maintain supplies and cleanliness of the front office
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service skills in the performance of work assignments and duties
- accurately document in the EMR system
- train new hires on the process and procedures of the practice
- maintain accurate records for all appointments scheduled for providers
- sort incoming mail
- verify patient’s insurance information and update billing staff if any changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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