Front Desk Receptionist

Charleston, SC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Lowcountry Oncology Associates is a dedicated healthcare provider specializing in comprehensive cancer care. Rooted deeply in the community, this oncology practice prides itself on delivering high-quality and compassionate services tailored to the unique needs of its patients. The team at Lowcountry Oncology Associates comprises oncologists who live in the community, which fosters a sense of dedication and personalized care that resonates with their mission. The organization values a culture centered around people helping people, aiming to make a positive impact on the lives of patients and their families. This patient-first approach ensures that the medical care provided extends beyond treatment... Show More

Job Requirements

  • High school diploma
  • minimum of one year's experience in customer service setting
  • preferably receptionist experience in healthcare setting
  • experience with office equipment
  • customer-service oriented
  • excellent telephone etiquette
  • ability to interact effectively and in a supportive manner with persons of all backgrounds
  • knowledge of patient billing procedures

Job Qualifications

  • High school diploma required
  • minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment
  • customer-service oriented
  • excellent telephone etiquette
  • ability to interact effectively and in a supportive manner with persons of all backgrounds
  • knowledge of patient billing procedures

Job Duties

  • Answers telephones, screens callers, relays messages, and greets visitors
  • promote accuracy and efficiency in front desk procedures and paperwork
  • to register patients according to LOA protocols
  • to explain clinic policy to patients while receiving and delivering messages
  • to assist patients with accurately completing appropriate forms and documents for the required information
  • to handle and manage the continuous flow of information from doctors' offices and health care establishments
  • to respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times
  • to organize and maintain forms and office stationery required for front desk activities and overflowing paper documents
  • to schedule follow up appointments and treatment appointments
  • travels to satellite locations and floats to other clinics if needed
  • assist with training of front desk staff
  • additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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