Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k) with matching
Health Insurance
Paid Time Off
Paid holidays
Uniform allowance
Job Description
Cool Smiles Orthodontics is a well-established orthodontic practice located in Riverside, California, dedicated to providing high-quality orthodontic care to patients of all ages. With a focus on creating beautiful, healthy smiles, Cool Smiles Orthodontics combines advanced dental technology with personalized patient care to ensure every individual receives the best possible treatment experience. The practice prides itself on fostering a friendly, professional, and welcoming environment where patients feel comfortable and valued from the moment they walk through the doors. As a growing team, Cool Smiles Orthodontics is committed to innovation, community involvement, and continuous improvement to maintain its reputation as a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in a customer service role
- Fluency in English and Spanish
- Strong interpersonal skills
- Exceptional multitasking abilities
- Proficiency in basic computer skills
- Positive attitude and proactive problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of experience in a customer service role
- Fluency in English and Spanish (bilingual proficiency required)
- Strong interpersonal skills and ability to connect with diverse individuals
- Exceptional multitasking abilities and attention to detail
- Proficiency in basic computer skills
- Positive attitude, proactive problem-solving skills, and ability to work effectively under pressure
Job Duties
- Warmly greet and assist patients upon arrival and dismissal
- Address patient inquiries and concerns in accordance with company policies
- Manage incoming calls and schedule appointments efficiently
- Maintain and update appointment book
- Confirm appointments and follow up on no-shows or cancellations
- Register patients and ensure accurate chart filing
- Handle cash transactions with precision
- Maintain cleanliness and organization of the waiting area
- Support strategic local marketing initiatives to drive brand awareness and patient growth
- Perform additional duties as assigned by the Office Manager or PDM
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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