Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible scheduling
Job Description
The Los Angeles Cancer Network (LACN) is a distinguished medical practice dedicated to providing exceptional and individualized cancer care to patients across the Los Angeles area. Known for its compassionate and patient-centered approach, LACN combines clinical expertise with the latest advances in oncology. The organization prioritizes education and support for both patients and their families, ensuring a comprehensive care journey that addresses not only the physical aspects of cancer but also emotional and psychological needs. With a strong commitment to innovation, LACN actively participates in clinical research and partners with OneOncology to stay at the forefront of new treatment methods... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical front desk or receptionist role preferred
- Bilingual in Spanish required
- Knowledge of medical terminology particularly in oncology or hematology preferred
- Basic computer skills including familiarity with electronic medical record (EMR) systems
- Ability to maintain patient confidentiality and comply with healthcare regulations
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
Job Qualifications
- Spanish speaking
- Great customer service skills
- Medical terminology-oncology/hematology specific
- Basic computer knowledge
- Previous oncology/hematology experience preferred
- MA certification plus
Job Duties
- Greet and direct patients and visitors
- Gate keeping
- Patient registration/check-out
- Collect co-payments and deductibles
- Reconcile daily cash report
- Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
- Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel
- Record accurate and complete messages when necessary
- Maintain supplies and cleanliness of the front office
- Ensure maintenance of patient confidentiality
- Demonstrate exceptional customer service skills in the performance of work assignments and duties
- Accurately document in the EMR system
- Training new hires on the process and procedures of the practice
- Maintain accurate records for all appointments scheduled for providers
- Sort incoming mail
- Verify patient's insurance information and update billing staff if any changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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