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United Urology Group

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in urologic care. Committed to delivering comprehensive and compassionate medical services, UUG offers patients access to highly skilled specialists who utilize the most advanced technology and treatments available. This dynamic and forward-thinking medical group emphasizes a supportive work environment that values teamwork, integrity, diversity, and compassionate care. Employees at UUG are recognized as vital contributors to the organization's mission to positively impact patients' lives.

UUG fosters a patient-focused culture where staff members enjoy a collaborative atmosphere and meaningful career development opportunities. The practice is dedicated to ensuring a balance... Show More

Job Requirements

  • minimum high school diploma or GED
  • at least two years of front office experience preferably in medical settings
  • 1 to 2 years of customer service experience
  • ability to work independently with minimal supervision
  • excellent communication and interpersonal skills
  • proficiency with medical terminology and software systems
  • attention to detail and organizational skills
  • capability to work in a fast-paced environment
  • travel to other sites within the geographic region
  • ability to maintain confidentiality and comply with HIPAA regulations

Job Qualifications

  • minimum high school diploma or GED required
  • minimum of two years of front office experience, preferably in a medical setting
  • 1 - 2 years of customer service
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes
  • strong communication skills, both verbal and written
  • proficient computer software and database skills
  • comfortable working in a fast-paced environment
  • very comfortable asking probing questions to patients
  • must demonstrate a caring, compassionate, and patient attitude
  • maintain HIPAA compliance
  • multitasking and proactive problem-solving skills

Job Duties

  • create a positive and professional first impression of the practice and show the patients a 'we care' attitude
  • schedule appointments and assist with scheduling additional testing directed by the physician
  • ensure all required patient paperwork is compiled for that day's appointments
  • collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
  • scan the patient's driver's license and insurance cards front and back into Ntierprise
  • ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management
  • reconcile payment batches at the end of every day and turn them in to the Site Manager
  • schedule follow-up procedures and coordinate any local ASC cases
  • assist patients with the completion of the Phreesia registration system
  • travel to other sites within the geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.