Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
access to financial advisors
basic life insurance
AD&D insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
ON DEMAND PAY
Job Description
Familia Dental is a well-established dental practice that began serving the community in 2008. Over the years, it has experienced rapid growth, a testament to its dedication to providing high-quality dentistry coupled with a caring and compassionate approach to each patient. Familia Dental embodies core values such as quality, honesty, and care, using these principles as the foundation for its daily operations. The practice continually prioritizes community outreach programs and fosters internal development of its team members, making it an excellent place for those looking to grow professionally while making a meaningful impact within their community. Joining Familia Dental means... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or receptionist role preferred
- basic computer proficiency
- availability to work full-time including some Saturdays
- strong communication skills
- patience and sensitivity to patient needs
- ability to maintain confidentiality
- adherence to HIPAA and OSHA regulations
- capability to work in a team environment
- ability to handle multiple tasks efficiently
Job Qualifications
- Excellent customer and patient service skills
- strong verbal communication skills
- ability to read, write, speak and understand information and present it effectively one-on-one with patients
- ability to apply common sense understanding to carry out detailed instructions
- basic computer knowledge
- experience with dental management software preferred
- ability to work in a fast-paced, patient-focused environment
- organizational skills and detail oriented
- interpersonal and listening skills
- previous dental office experience preferred but not required
- willingness to learn and undergo training
Job Duties
- Greet and check in patients
- answer the phone and schedule appointments
- maintain patient accounts and records
- know and understand insurance plan rules and protocols and follow them
- exhibit patience and sensitivity to patient emotions
- listen to patients and healthcare workers and follow directions from a Dentist or supervisor
- verify patients' insurance
- ensure all record keeping requirements are fully and accurately completed
- submit claims to insurance companies
- notify Office Manager of equipment trouble or safety concerns
- attend and participate in morning huddles, chart reviews and regular office meetings
- follow company policies and procedures
- understand and comply with HIPAA regulations, state and Federal OSHA laws and maintain confidentiality
- perform other tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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