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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary

Job Description

United Urology Group (UUG) is a leading medical practice specializing in comprehensive urologic care. Our commitment is centered on providing exceptional healthcare services through a collaborative team of experienced specialists, healthcare professionals, and access to the latest technological advancements. We prioritize our employees as the heart of our mission and foster a work environment grounded in compassion, teamwork, integrity, and diversity. At United Urology Group, we believe that our staff's dedication and expertise directly contribute to the well-being of our patients, making it a rewarding and fulfilling workplace.

As a full-time member of United Urology Group, the Front Desk Recep... Show More

Job Requirements

  • Minimum high school diploma or GED
  • Minimum two years of front office experience preferably in medical setting
  • One to two years of customer service experience
  • Proficient knowledge of medical terminology including ICD-9 and CPT-4 codes
  • Strong communication skills both verbal and written
  • Proficient computer software and database skills
  • Comfortable working in a fast-paced environment
  • Ability to ask probing questions with compassion
  • Maintain HIPAA compliance
  • Ability to multitask and proactively problem-solve
  • Ability to type 40 words per minute
  • Ability to travel to other sites within reasonable geographic region

Job Qualifications

  • High school diploma or GED
  • Minimum two years of front office experience ideally in a medical setting
  • One to two years of customer service experience
  • Proficient knowledge of medical terminology including ICD-9 and CPT-4 codes
  • Strong verbal and written communication skills
  • Proficient computer and database skills
  • Ability to work effectively in a fast-paced environment
  • Demonstrated caring, compassionate, and patient attitude
  • Ability to maintain confidentiality and comply with HIPAA regulations
  • Ability to multitask and problem-solve proactively
  • Typing speed of 40 words per minute

Job Duties

  • Create a positive and professional first impression of the practice and demonstrate a caring attitude
  • Schedule patient appointments and assist with scheduling additional tests as directed by physicians
  • Ensure all required patient paperwork is completed for each day’s appointments
  • Collect co-pays and past balances at check-in and process payments in Practice Management
  • Review and enter patient demographics and clinical information accurately into Practice Management and EHR
  • Scan patient identification and insurance cards into the system
  • Obtain, scan, and link all necessary referrals in electronic medical records
  • Reconcile daily payment batches and submit them to the Site Manager
  • Schedule follow-up procedures and coordinate local ambulatory surgery center cases
  • Assist patients with Phreesia registration
  • Travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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