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Front Desk Reception & Film Management Clerk, Per Diem Variable Shifts including Weekends
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.30
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Professional Development
Employee assistance program
Job Description
PIH Health is a distinguished nonprofit regional healthcare network that expertly serves approximately 3 million residents across Los Angeles County, Orange County, and the San Gabriel Valley region. The network integrates a wide variety of healthcare services and facilities, including PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, and more than 37 outpatient medical office buildings. It also boasts a robust multispecialty medical group, comprehensive home healthcare services and hospice care, and specialty services covering heart, cancer, digestive health, orthopedics, women’s health, urgent care, and emergency services. Known nationally for excellence in patient care and... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of hospital or healthcare experience in registration, financial counseling, insurance verification, clerical or office, or unit clerking or 2 years of customer service experience
- Excellent organizational skills
- Strong interpersonal and communication skills
- Good English speaking, spelling, reading and mathematical skills
- Excellent telephone etiquette
- Proficient computer skills with ability to navigate multiple screens
- Ability to work effectively in fast-paced, high-volume environments
- Strict adherence to HIPAA laws
- Commitment to customer service
- Ability to work independently and collaboratively
Job Qualifications
- High school diploma or GED
- Minimum 1 year of hospital or healthcare experience in registration, financial counseling, insurance verification, clerical or unit clerking or 2 years of customer service experience
- Prior medical or hospital experience with electronic medical record systems preferred
- Bilingual skills (English/Spanish) preferred
- Knowledge of medical terminology preferred
- Knowledge of medical insurance preferred
- Excellent organizational, written and verbal communication skills
- Proficient computer skills including Word, Excel and Outlook
- Ability to work independently and as part of a team
Job Duties
- Perform clerical duties including filing, image management, copying, scheduling, phone messaging, and data entry
- Collect patient liabilities and assist mammography auditor clerical tasks
- Verify insurance eligibility and obtain authorizations for Radiation Oncology patients
- Register patients, accession specimens, order tests, and handle clerical tasks in the Laboratory
- Communicate effectively with staff, patients, guarantors, insurance companies, and physicians
- Adhere strictly to HIPAA laws
- Maintain excellent telephone etiquette and provide strong customer service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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