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Front Desk Professional - Hilton

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
401(k) retirement plan
On-the-job training
Professional Development
flexible scheduling
Employee Discounts

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and maintaining high standards of service across its worldwide portfolio of hotels and resorts. Hilton operates a diverse collection of properties, including luxury hotels, full-service resorts, and focused-service hotels, making it one of the most respected and trusted brands in the travel and tourism sector. The company prides itself on fostering a welcoming and inclusive work environment that encourages employee growth and development, offering numerous opportunities for career advancement within the organization. As a part of Hilton's dynamic team, employees contribute... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to communicate effectively in English
  • willingness to work flexible shifts including evenings, weekends, and holidays
  • basic computer literacy
  • excellent customer service skills
  • ability to handle stressful situations calmly
  • physical ability to assist with luggage when necessary

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent interpersonal and communication skills
  • customer service experience is a plus but not required
  • ability to work flexible hours including weekends and holidays
  • proficiency with computer systems and reservation software
  • strong organizational and multitasking abilities
  • friendly and positive attitude

Job Duties

  • Greet guests with warmth and professionalism during check-in
  • conduct guest check-outs efficiently
  • assist guests in resolving challenges encountered during their stay
  • select and assign rooms based on guest preferences
  • promote hotel amenities and upgrades
  • issue electronic room keys
  • coordinate guest room allocations and assist with luggage handling

Job Qualifications

Experience

No experience required


Job Location

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