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Front Desk Professional - Hilton

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
401(k) retirement plan
On-the-job training
Professional Development
flexible scheduling

Job Description

Hilton is a globally recognized hospitality company known for its commitment to exceptional guest experiences and outstanding service standards. As a leading hotel chain, Hilton operates numerous properties worldwide, offering a variety of accommodations ranging from luxury resorts to full-service hotels. Renowned for its warm hospitality, innovative guest services, and a strong focus on customer satisfaction, Hilton provides its employees with an inclusive and dynamic work environment that encourages growth and professional advancement. The company is dedicated to maintaining high levels of guest satisfaction and operational excellence through well-trained staff and modern facilities.

The role of Front Desk Professio... Show More

Job Requirements

  • High school diploma or equivalent
  • No prior experience required
  • Availability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Friendly and welcoming demeanor
  • Basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to work in a fast-paced environment
  • Customer service orientation
  • Basic computer proficiency
  • Ability to remain calm and professional under pressure

Job Duties

  • Greet guests with warmth and professionalism
  • Ensure a smooth and fast registration process
  • Conduct the process of checking out guests
  • Assist guests in resolving challenges encountered during their stay
  • Select appropriate rooms based on guest preferences and promote hotel amenities
  • Provide upgrades and issue electronic keys when applicable
  • Coordinate guest room allocations and assign team members to assist with luggage

Job Qualifications

Experience

No experience required

Job Location

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