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Front Desk Practice Coordinator - The Heart Center of MetroWest - Framingham

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.12 - $25.15
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Work Schedule

Standard Hours
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Benefits

Free parking

Job Description

Tufts Medicine is a leading healthcare organization committed to delivering exceptional medical services while fostering a supportive and inclusive work environment. Based in Framingham, Massachusetts, the Heart Center of MetroWest operates onsite with convenient free parking for staff and patients. Tufts Medicine prioritizes high-quality care and patient satisfaction, making it a renowned name in the medical community. Known for its comprehensive approach to healthcare, this organization emphasizes a collaborative team environment where every staff member contributes to the overall patient experience and clinic efficiency.

This role, the Front Desk Practice Coordinator, plays a pivotal role in the smooth operation ... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years medical office experience
  • Computer literacy including Microsoft Office
  • Ability to learn new software applications
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality
  • Prior clinic or hospital experience preferred
  • Bilingual abilities a plus

Job Qualifications

  • Prior experience working in a clinic or hospital environment preferred
  • Computer literacy including email, Microsoft Office, and scheduling applications
  • Ability to learn and use Tufts network programs
  • Good oral and written communication skills
  • Excellent interpersonal and organizational skills
  • Knowledge of third party billing preferred
  • Ability to maintain confidential medical information
  • Bilingual skills preferred
  • High school diploma with specialized training in business office skills preferred
  • 1-2 years medical office experience preferred

Job Duties

  • Schedules patient appointments including follow-ups and surgical coordination
  • Assists with scheduling template creation and changes
  • Answers phones, triages calls, and responds to patient requests
  • Greets and checks-in patients, verifies demographic and insurance information
  • Assists with revenue cycle clearance including referral management and insurance verification
  • Collects copayments
  • Prepares medical records and documentation for visits
  • Monitors patient flow and communicates delays
  • Assists with billing charge entry and reconciliation
  • Completes general office duties including faxing, filing, mailing, and ordering supplies
  • Provides clerical support to physicians and demonstrates knowledge of Microsoft Office
  • Participates in performance improvement projects
  • Performs related duties as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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