Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
transportation benefits
Job Description
University of California, San Francisco (UCSF) is a renowned university dedicated exclusively to health sciences, recognized globally for its excellence in patient care, advanced biomedical research, and graduate-level education in life sciences and health professions. UCSF stands out as the only campus within the UC system focussed solely on health sciences, bringing together leading experts across nearly every health discipline. The institution boasts a rich history of groundbreaking achievements, including housing five Nobel laureates who have contributed to the understanding of cancer, neurodegenerative diseases, aging, and stem cells. UCSF is deeply committed to fostering a diverse and inclusive community that... Show More
Job Requirements
- Graduation from high school
- two to three years of related clerical experience or equivalent education and experience
- excellent written and verbal communication skills
- interpersonal skills
- ability to exercise good judgment and discretion with confidential information
- organizational skills
- ability to work independently
- proficiency in Microsoft Word and Excel
Job Qualifications
- Graduation from high school and two to three years of related clerical experience or equivalent combination of education and experience
- excellent written and verbal communication and interpersonal skills
- demonstrated ability to exercise good judgment handling sensitive and confidential issues
- demonstrated organizational skills and ability to work independently
- skilled in Microsoft Word and Excel
- familiarity with EPIC/APeX preferred
- knowledge of PT/OT speech business preferred
- knowledge of medical terminology preferred
Job Duties
- Schedule and coordinate new and return outpatient rehabilitation appointments
- pre-register patients and verify demographic and insurance information
- screen referrals and route authorization needs
- manage patient arrivals, cancellations, and rescheduling
- maintain accurate practitioner schedules
- maintain payer and insurance information in patient records
- identify payer or authorization issues
- initiate prior authorization requests
- enter authorization and billing information
- collect patient payments and maintain cash records
- greet patients, visitors, and callers
- provide appointment instructions and clinic information
- route calls and messages
- communicate patient questions or concerns to staff
- use phone, email, fax, and UCSF systems professionally
- initiate and maintain patient records and files
- prepare new patient charts with documentation
- perform clerical and administrative tasks
- work collaboratively with rehab administrative staff
- assist with front office or billing coverage
- monitor office supplies and submit requests
- follow UCSF policies on confidentiality and professionalism
- comply with infection control and safety requirements
- demonstrate respectful and professional behavior
- perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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