Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Training and development opportunities
friendly work environment
Opportunity for advancement
Job Description
This opportunity is at a hospitality establishment seeking a Front Desk Agent to join their team on a part-time basis. The company operates within the hotel industry and is committed to delivering outstanding guest experiences through exemplary customer service and efficient operational management. The hotel brand is recognized for maintaining high standards of service excellence, ensuring guests enjoy a seamless and welcoming environment throughout their stay. With a focus on professionalism and attention to detail, the hotel provides a supportive workplace where employees are empowered to contribute to a positive guest atmosphere, helping to uphold the brand's reputation for quality... Show More
Job Requirements
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a driver's license and insurability to operate company vehicles
- bilingual skills are a plus
- ability to stand for extended periods up to 8 hours
- frequent use of hands and arms for typing, phone handling, and guest interactions
- occasionally lift or carry items up to 25 pounds
- ability to bend, stoop, and reach as required
- clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability, including evenings, weekends, and holidays
- bilingual skills are a plus
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- perform accurate check-in and check-out procedures
- answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions
- secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system
- resolve guest complaints promptly and effectively, escalating issues when necessary
- coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled
- maintain lobby and front desk area cleanliness and organization
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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