Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee assistance program
Professional Development
Job Description
This position is with a residential community association that values exceptional customer service and effective communication between residents, guests, and management. The community is committed to providing a safe, welcoming environment for all who visit or live in the community. This role is vital as the front desk team member acts as the primary liaison connecting guests and residents, ensuring seamless interactions and support throughout their visit. The position works closely with office administrative staff and management to maintain current resident information and uphold community rules and standards.
The front desk team member is responsible for greeting gues... Show More
The front desk team member is responsible for greeting gues... Show More
Job Requirements
- High school diploma or GED
- Some college preferred
- Minimum six months related experience and or training
- Must be familiar with using computer software to perform various tasks
- Demonstrate organizational skills
- Exhibit excellent interpersonal skills
- Strong communication skills
- Bi-lingual English Spanish may be required at some locations
- Previous work experience in the hospitality industry highly preferred
Job Qualifications
- High school diploma or GED some college preferred
- Familiarity with using computer software to perform various tasks
- Demonstrated organizational skills excellent interpersonal skills and strong communication skills
- Minimum six months related experience and or training
- Bilingual English Spanish may be required at some locations
- Previous work experience in the hospitality industry highly preferred
Job Duties
- Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service
- Coordinate with office administrative staff to maintain and update all unit owner information in computer database
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents
- Report any violations of the Rules and Regulations that are noticed at any time
- Be familiar with the fire alarm system operations and report all incidents to management
- Call police or fire departments in cases of emergency such as fire or presence of unauthorized persons
- Follow all standard policies and procedures with regards to emergency response by coordinating with Management Chief Engineer or Fire Rescue and Police services
- Write reports of daily activities and irregularities for management
- Report any and all maintenance items including but not limited to burned out lights leaks broken equipment to the Association office daily
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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