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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $23.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free on-site parking
40 percent discount at on-site food and beverage outlets
Work shoe credit twice a year
Hats, sunscreen, and jackets provided for outdoor work
Way to Go incentive program
Quarterly celebrations
Associate and Housekeeping Appreciation Weeks
Job Description
Marriott Vacations Worldwide is a distinguished hospitality company renowned for delivering exceptional vacation experiences to owners and guests across a variety of premium properties. As a key player in the vacation ownership industry, Marriott Vacations Worldwide focuses on creating memorable, high-quality service environments that cater to the diverse needs and preferences of its clientele. With a strong emphasis on guest satisfaction and employee development, the company fosters an inclusive culture that values diversity and promotes a welcoming atmosphere for both employees and guests alike. Marriott Vacations Worldwide operates with a global presence, offering career opportunities in many attractive locations, and... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work first, second, or overnight shifts including weekends and holidays
- Ability to stand, sit, or walk for extended periods
- Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Professional and pleasant personality focused on customer service
- Willingness to follow company policies and maintain confidentiality
- Completion of safety training and certifications
- Excellent verbal and written communication skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a supervisory role within the hospitality or front office environment preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Proficiency with property management systems and standard office software
- Demonstrated leadership and team management abilities
- Commitment to providing excellent customer service
Job Duties
- Supervise front office staff to ensure excellent owner and guest service
- Actively listen and respond positively to owner and guest questions, concerns, and requests using brand or property specific processes
- Supervise front desk associates to ensure property coverage and prompt service
- Process owner and guest check-ins, confirming reservations and room assignments
- Process all payment types including room charges, cash, checks, and credit or debit cards
- Coordinate with housekeeping to track room readiness for check-in
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
Job Location
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