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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health savings account
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions serving clients in a wide range of industries. With a workforce of over 33,000 employees worldwide, Sedgwick is committed to supporting people and organizations during challenging moments, helping them navigate unexpected events effectively. The company is widely recognized for its outstanding workplace culture, earning accolades such as being named America’s Greatest Workplaces National Top Company by Newsweek, Great Place to Work certification, and inclusion in Fortune's Best Workplaces in Financial Services and Insurance. Sedgwick prides itself on fostering a caring environment that values work-life balance and... Show More
Job Requirements
- High school diploma or GED required
- minimum two years of front desk, administration, or office coordination experience or equivalent combination of education and experience required
- ability to communicate effectively both verbally and in writing
- proficiency in Microsoft Office Suite
- ability to manage multiple tasks simultaneously and prioritize duties
- professional appearance and strong interpersonal skills
- aptitude for handling sensitive information with discretion
- capability to work collaboratively in a team environment
- willingness to comply with safety protocols and emergency procedures
- ability to work on site regularly as this role follows a hybrid work model at the Downers Grove, IL office
Job Qualifications
- High school diploma or GED
- two years of front desk, administration, or office coordination experience or equivalent combination of education and experience
- experience with visitor management systems preferred
- familiarity with basic AV equipment and conference room technology preferred
- customer service background preferred
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- proficiency in Microsoft Office Suite including Outlook, Word, Excel, and Teams
- professional appearance and demeanor
- ability to handle sensitive information with discretion
- ability to work in a team environment
- ability to meet or exceed performance competencies
Job Duties
- Greet and welcome guests, clients, and vendors with professionalism and warmth
- manage visitor sign-in/sign-out procedures and issue temporary badges
- direct guests to appropriate meeting rooms or contacts
- answer and route incoming phone calls and take messages as needed
- receive, sort, and distribute mail and package deliveries
- maintain inventory of office supplies and reorder as necessary
- coordinate catering for meetings and events including setup and cleanup
- serve as point of contact for meeting room needs such as phone, projector, and seating arrangements
- monitor and maintain cleanliness and organization of common areas including lobby, kitchen, and conference rooms
- assist with scheduling meetings and reserving conference rooms
- support internal teams with basic administrative tasks
- liaise with building management for maintenance requests and facility issues
- maintain internal contact lists and office directories
- ensure compliance with visitor and safety protocols
- assist with emergency procedures and communications when necessary
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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