Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $28.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
Retirement Plan
Paid Time Off
Paid holidays
Job Description
Erie Family Health Centers is a nationally recognized healthcare provider with a proud history dating back to 1957. As a trusted name in the Chicago area, Erie operates 13 sites across Chicago and its suburbs, committed to delivering high-quality, affordable healthcare to diverse populations. The organization is motivated by the fundamental belief that healthcare is a human right, ensuring that every person, regardless of their insurance status, immigration status, or ability to pay, has access to holistic care from infancy through adulthood. Offering a comprehensive range of services, Erie supports healthier people, families, and communities with a patient-centered focus on... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a healthcare setting required
- Knowledge of insurance plans including Commercial, Medicaid, Medicare, and Marketplace required
- At least 1 year Erie experience in a PBA role or similar position required
- Prior staff supervision experience beneficial
- Knowledge of medical/dental office computer applications required
- Experience with Microsoft Office products required
Job Qualifications
- High school diploma or equivalent
- Experience in a healthcare setting
- Knowledge of insurance plans including Commercial, Medicaid, Medicare, and Marketplace
- At least 1 year of Erie experience in a PBA role or similar position
- Experience with staff supervision preferred
- Knowledge of medical/dental office computer applications
- Experience with Microsoft Office products
- Bilingual skills a plus
Job Duties
- Train, coach and develop Patient Benefit Advocates and Patient Benefit Advocate II staff members
- Work closely with the Operations Manager/PBA Supervisor to ensure adherence to front desk processes
- Assess patient application materials for Erie Sliding Fee Scale Discount Program and insurance programs
- Perform monthly and corporate performance reviews
- Hold monthly team meetings to discuss performance, attendance, challenges and growth opportunities
- Ensure accurate staff scheduling, approve timesheets and PTO requests
- Perform other duties as required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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