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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.78 - $24.72
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Professional development opportunities
Job Description
Stony Brook Children’s Service, UFPC, located in Patchogue, NY, is a part of Stony Brook Clinical Practice Management Plan (CPMP) and provides comprehensive pediatric healthcare services. As a well-established healthcare provider, it focuses on delivering compassionate and efficient patient care to children and their families. The organization operates with a clear commitment to fostering a welcoming environment that supports the well-being of every patient through effective clinical practices, a patient-centered approach, and collaborative healthcare services. StaffCo serves as the Professional Employer Organization (PEO) responsible for employment and human resources functions, creating a supportive and efficient workplace for all employees under... Show More
Job Requirements
- high school diploma/GED
- strong organizational and communication skills both verbal and written
- excellent typing skills and friendly telephone etiquette
Job Qualifications
- high school diploma/GED
- strong organizational and communication skills both verbal and written
- excellent typing skills and friendly telephone etiquette
- graduate of an accredited Medical Office Administration program (preferred)
- 6 months experience working as a Medical Receptionist in a high volume physician practice (preferred)
- 1 year of clerical experience (preferred)
- proficient in using an EMR and a practice management system (preferred)
Job Duties
- perform all necessary receptionist duties including answering, screening, and routing of phone calls
- take appropriate messages and ensure the proper delivery of those messages
- assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
- maintain clean and organized reception area
- utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit
- enter/scan patient data into the EMR
- collect any necessary payments and process accordingly
- facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary
- schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment
- schedule any services or procedures as needed
- obtain/retrieve referrals/authorizations/eligibility verification that may be required
- telephone patients if there is a change in the physician’s schedule and/or if the patient’s appointment needs to be rescheduled
- keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed
- ensure HIPAA guidelines are followed at all times
- provide additional coverage for night hours and weekend, as needed
- updating and maintaining integrity of client information
- perform all other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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