Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $18.25
Work Schedule
Standard Hours
Benefits
Mileage reimbursement
full-time employment
Professional development opportunities
Supportive team environment
Paid training
Potential for advancement
Positive work culture
Job Description
Our healthcare facility is dedicated to providing compassionate and comprehensive medical services to our community. Located in the heart of Vineyard, our center is equipped with modern medical technology and staffed by a team of skilled healthcare professionals committed to delivering quality care. We pride ourselves on maintaining a welcoming and efficient environment for both patients and staff. Our focus is on patient-centered care, ensuring that every individual who walks through our doors receives personalized attention and high standards of service. We understand the importance of timely and accurate communication, which is why our administrative team plays a critical role... Show More
Job Requirements
- Must have high school diploma or GED
- Computer proficiency and phone skills are required
- Excellent communication and customer service skills
- Positive attitude
- Team player
- Healthcare experience preferred but will train the right person
Job Qualifications
- High school diploma or GED
- Computer proficiency
- Excellent communication skills
- Customer service skills
- Positive attitude
- Team player
- Healthcare experience preferred but not required
Job Duties
- Welcomes and greets patients and visitors in person
- Respond to incoming phone requests from patients, physicians offices, and hospitals
- answer inquiries or refer questions to the appropriate personnel
- Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Schedule within the guidelines of multiple providers, verifying schedules and insurances
- Assure the accurate new patient packet is mailed or emailed at time of scheduling
- Ensure efficiency while maintaining excellent patient service in a courteous and professional manner
- Maintain and accurately document all patient requests and information in the patient EHR, including demographic information
- Collect and post/record payments for patients
- Provide cost estimates
- Verify insurance coverage, benefits, and client financial responsibility including max out of pocket, deductible, copay, coinsurance
- Keep patient appointments on schedule by notifying provider of patients arrival
- Review service delivery compared to schedule and remind provider of service delays
- Maintain reception areas
- Protect patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
- Coordinate patient referrals
- Ability to multitask
- Maintain operations by following policies and procedures
- Report needed changes
- Use sound judgement in handling calls and patients, especially if they may be upset or are not feeling well
- Demonstrate respect for our patients and fellow care team members in every interaction
- Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and monumental service
- Always maintain a professional and positive attitude
- Demonstrate teamwork and support for fellow team members by offering assistance as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
A simple hiring platform for hospitality businesses.
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