Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.78 - $24.72
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Paid holidays
Job Description
Stony Brook Psychiatric Associates, UFPC, located in Stony Brook, NY, is part of a respected healthcare network providing comprehensive psychiatric care and mental health services. Dedicated to patient-centered care, the organization combines clinical excellence with compassionate service to improve patient outcomes and promote mental health awareness. As a full-time employer, Stony Brook Psychiatric Associates offers a structured work environment from Monday to Friday, 8:30 AM to 5 PM, emphasizing professional growth and stability within the healthcare sector. The salary for the Front Desk Medical Receptionist position ranges from $19.78 to $24.72 per hour, reflecting an equitable, market-based compensation philosophy that... Show More
Job Requirements
- High school diploma/GED
- Strong organizational and communication skills
- Excellent typing skills
- Friendly telephone etiquette
- Ability to follow HIPAA guidelines
- Ability to remain stationary for most of the day
- Ability to communicate clearly with patients, staff, and medical providers
- Flexible to provide additional coverage for night hours and weekends
Job Qualifications
- High School diploma/GED
- Strong organizational and communication skills both verbal and written
- Excellent typing skills and friendly telephone etiquette
- Graduate of an accredited Medical Office Administration program (preferred)
- Six months experience working as a Medical Receptionist in a high volume physician practice (preferred)
- One year clerical experience (preferred)
- Proficient in using an EMR and practice management system (preferred)
Job Duties
- Perform all necessary receptionist duties including answering, screening, and routing of phone calls
- Take appropriate messages and ensure proper delivery of those messages
- Assess telephone calls and determine urgency, referring urgent medical queries to physician or nurse immediately
- Maintain clean and organized reception area
- Utilize Electronic Medical Record (EMR) and other systems for check-in/check-out processes including verifying patient demographics and insurance information
- Enter/scan patient data into the EMR
- Collect necessary payments and process accordingly
- Facilitate patient flow by notifying providers of patient arrival, delays, or backlogs
- Schedule patient appointments and remind patients of required documentation
- Schedule services or procedures as needed
- Obtain/retrieve referrals, authorizations, and eligibility verifications
- Telephone patients regarding changes or rescheduling
- Keep office supplies stocked by anticipating inventory needs
- Ensure HIPAA guidelines are followed at all times
- Provide additional coverage for night hours and weekends as needed
- Update and maintain integrity of client information
- Perform all other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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