Front Desk Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.78 - $24.72
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

Neurology Associates of Stony Brook, UFPC is a well-established medical practice located in East Setauket, NY, specializing in neurological health and patient care. This practice is a part of the comprehensive healthcare system aimed at providing exceptional medical services to the community with a focus on quality, patient-centered care, and efficient clinic operations. Neurology Associates of Stony Brook is committed to fostering an environment where healthcare professionals work collaboratively to ensure the best patient outcomes through advanced medical practices and compassionate service.

This opportunity is for a Front Desk Medical Receptionist, a critical role within the Neurology Associates of... Show More

Job Requirements

  • High school diploma or GED
  • Strong communication skills both verbal and written
  • Excellent typing ability and telephone etiquette
  • Ability to use Electronic Medical Record (EMR) systems
  • Ability to handle multiple tasks in a fast-paced environment
  • Capacity to maintain HIPAA compliance and patient confidentiality
  • Ability to maintain an organized and clean reception area
  • Flexibility to provide coverage during weekends or night hours as needed
  • Ability to manage scheduling and billing processes accurately

Job Qualifications

  • High school diploma/GED
  • Strong organizational and communication skills (both verbal and written)
  • Excellent typing skills and friendly telephone etiquette
  • Graduate of an accredited Medical Office Administration program (preferred)
  • 6 months experience working as a Medical Receptionist in a high volume physician practice (preferred)
  • 1 year of clerical experience (preferred)
  • Proficient in using an EMR and a practice management system (preferred)

Job Duties

  • Perform all necessary receptionist duties including answering, screening, and routing of phone calls
  • Take appropriate messages and ensure the proper delivery of those messages
  • Assess telephone calls including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
  • Maintain clean and organized reception area
  • Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit
  • Enter/scan patient data into the EMR
  • Collect any necessary payments and process accordingly
  • Facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary
  • Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment
  • Schedule any services or procedures as needed
  • Obtain/retrieve referrals/authorizations/eligibility verification that may be required
  • Telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled
  • Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed
  • Ensure HIPAA guidelines are followed at all times
  • Provide additional coverage for night hours and weekend, as needed
  • Updating and maintaining integrity of client information
  • Perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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