Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.78 - $24.72
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Neurology Associates of Stony Brook, part of the University Faculty Practice Associates (UFPA), is a well-established healthcare provider located in East Setauket, NY. This medical practice specializes in providing expert neurological care and services to a diverse patient population. Known for its commitment to patient-centered care, cutting-edge treatments, and dedicated staff, Neurology Associates of Stony Brook offers a dynamic and professional environment for healthcare professionals seeking to contribute meaningfully to patient outcomes. The practice maintains a strong emphasis on collaborative care, ensuring that all team members work together in an efficient and compassionate manner to support the neurological health and... Show More
Job Requirements
- High school diploma/GED
- 6 months experience working as a Medical Receptionist in a high volume physician practice
- excellent typing skills
- strong organizational and communication skills
- ability to handle multiple phone calls and patient interactions professionally
- proficiency with Electronic Medical Records (EMR) systems
- ability to maintain patient confidentiality according to HIPAA guidelines
- friendly and courteous telephone etiquette
- ability to remain stationary for extended periods
- flexibility to provide coverage for night and weekend hours as needed
Job Qualifications
- High school diploma/GED
- strong organizational and communication skills (both verbal and written)
- excellent typing skills and friendly telephone etiquette
- graduate of an accredited Medical Office Administration program
- 6 months experience working as a Medical Receptionist in a high volume physician practice
- 1 year of clerical experience
- proficient in using an EMR and a practice management system
Job Duties
- Perform all necessary receptionist duties including answering, screening, and routing of phone calls
- take appropriate messages and ensure the proper delivery of those messages
- be polite and courteous at all times
- assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
- maintain clean and organized reception area
- utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit
- enter/scan patient data into the EMR
- collect any necessary payments and process accordingly
- facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary
- schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment
- schedule any services or procedures as needed
- obtain/retrieve referrals/authorizations/eligibility verification that may be required
- telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled
- keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed
- ensure HIPAA guidelines are followed at all times
- provide additional coverage for night hours and weekend, as needed
- update and maintain integrity of client information
- perform all other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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