Front Desk Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.78 - $24.72
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Professional development opportunities

Job Description

Stony Brook Radiology, under the governance of the Stony Brook Clinical Practice Management Plan (CPMP), is a reputable medical facility located in Riverhead, NY. This establishment operates as a critical part of the healthcare network, serving patients with diagnostic imaging services through radiology. The facility's commitment to quality care and patient-focused services is supported by well-trained professionals and state-of-the-art technology. Stony Brook Radiology operates in close affiliation with SUNY Stony Brook Hospital, leveraging expertise and resources to maintain its standard of excellence in medical imaging and patient support services.

The Front Desk Medical Receptionist role at Stony Brook R... Show More

Job Requirements

  • High School diploma/GED
  • strong organizational and communication skills
  • excellent typing skills and friendly telephone etiquette
  • ability to use Electronic Medical Records and practice management systems
  • capacity to manage multiple tasks simultaneously
  • attention to detail and accuracy in data entry
  • ability to maintain confidentiality and comply with HIPAA regulations

Job Qualifications

  • High School diploma/GED
  • strong organizational and communication skills (both verbal and written)
  • excellent typing skills and friendly telephone etiquette
  • graduate of an accredited Medical Office Administration program preferred
  • 6 months experience working as a Medical Receptionist in a high volume physician practice preferred
  • 1 year of clerical experience preferred
  • proficient in using an EMR and a practice management system preferred

Job Duties

  • Perform all necessary receptionist duties including answering, screening, and routing of phone calls
  • take appropriate messages and ensure the proper delivery of those messages
  • be polite and courteous at all times
  • assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
  • maintain clean and organized reception area
  • utilize Electronic Medical Record and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit
  • enter/scan patient data into the EMR
  • collect any necessary payments and process accordingly
  • facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary
  • schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment
  • schedule any services or procedures as needed
  • obtain/retrieve referrals/authorizations/eligibility verification that may be required
  • telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled
  • keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed
  • ensure HIPAA guidelines are followed at all times
  • provide additional coverage for night hours and weekend, as needed
  • updating and maintaining integrity of client information
  • perform all other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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