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Front Desk Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

ProRehab Physical Therapy is a proud member of the Confluent Health family, specializing in delivering exceptional physical therapy services with a patient-centered approach. Located in Louisville, Kentucky, our clinic at Dutchmans (Pelvic Health Clinic), Dunn PT in St. Matthews, strives to provide comprehensive rehabilitative care tailored to individual needs. We foster an inclusive, supportive, and employee-centric workplace culture where all team members are valued and empowered to grow professionally. Our mission is to enhance patient outcomes through dedicated clinical expertise, compassionate care, and innovative therapy techniques in a warm and welcoming environment.

We are currently seeking a full-time Front... Show More

Job Requirements

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location