Front Desk Medical Receptionist

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Professional development opportunities
flexible scheduling

Job Description

Stony Brook Ophthalmology, under the administration of SUNY Stony Brook Hospital and managed by the Clinical Practice Management Plan (CPMP), operates as a distinguished healthcare provider in East Setauket, NY. This specialized department focuses on delivering comprehensive ophthalmology services, ensuring patients receive the highest standard of eye care. SUNY Stony Brook Hospital, a leading academic medical center, excels in combining education, cutting-edge research, and clinical expertise to benefit the community. CPMP, with its unique employment structure through StaffCo, an established Professional Employer Organization (PEO), manages the workforce and employment specifics, providing dedicated human resources and payroll support to its employees.... Show More

Job Requirements

  • High school diploma or GED
  • excellent verbal and written communication skills
  • ability to handle multiple phone lines and prioritize calls
  • proficiency with electronic medical records systems
  • strong organizational skills
  • attention to detail and accuracy
  • ability to maintain patient confidentiality and comply with HIPAA regulations
  • friendly and professional demeanor
  • ability to work Monday through Friday, 9 AM to 6 PM
  • flexibility to provide additional coverage during nights or weekends if needed
  • ability to remain stationary for extended periods
  • ability to communicate effectively with patients and medical staff

Job Qualifications

  • High school diploma/GED
  • strong organizational and communication skills including verbal and written communication
  • excellent typing skills and friendly telephone etiquette
  • graduate of an accredited Medical Office Administration program (preferred)
  • six months experience working as a Medical Receptionist in a high volume physician practice (preferred)
  • one year of clerical experience (preferred)
  • proficient in using an EMR and a practice management system (preferred)

Job Duties

  • Perform all necessary receptionist duties including answering, screening, and routing of phone calls
  • take appropriate messages and ensure the proper delivery of those messages
  • be polite and courteous at all times
  • assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
  • maintain clean and organized reception area
  • utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit
  • enter/scan patient data into the EMR
  • collect any necessary payments and process accordingly
  • facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary
  • schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment
  • schedule any services or procedures as needed
  • obtain/retrieve referrals/authorizations/eligibility verification that may be required
  • telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled
  • keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed
  • ensure HIPAA guidelines are followed at all times
  • provide additional coverage for night hours and weekend, as needed
  • update and maintain integrity of client information
  • perform all other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location