Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Flexible
Benefits
health care plan
Retirement Plan
Life insurance
Paid Time Off
Family leave
short term disability
long term disability
Training and Development
free food and snacks
Wellness resources
Job Description
Marvin Love and Associates is recruiting for a Front Desk Manager to join a prestigious Marriott property located in Alabama. Marriott is a well-respected global hospitality company known for delivering exceptional guest experiences through its portfolio of hotels and resorts. This leading company emphasizes innovation, customer satisfaction, and employee development, creating a dynamic, guest-focused culture. At the Marriott Alabama location, the environment combines hospitality excellence with a community-oriented approach, aiming to provide both guests and staff with an outstanding experience.
As the Front Desk Manager, you will play a crucial leadership role responsible for overseeing every aspect of t... Show More
As the Front Desk Manager, you will play a crucial leadership role responsible for overseeing every aspect of t... Show More
Job Requirements
- Proven experience as a front desk manager or similar role in a hospitality environment
- strong customer service skills and a commitment to guest satisfaction
- excellent leadership and team management abilities
- familiarity with hotel management software and MS Office
- outstanding communication and problem-solving skills
- ability to multitask and work effectively in a fast-paced environment
- high school diploma or equivalent is required
- a degree in hospitality management is preferred
Job Qualifications
- Proven experience as a front desk manager or similar role in a hospitality environment
- strong customer service skills and a commitment to guest satisfaction
- excellent leadership and team management abilities
- familiarity with hotel management software and MS Office
- outstanding communication and problem-solving skills
- ability to multitask and work effectively in a fast-paced environment
- high school diploma or equivalent is required
- a degree in hospitality management is preferred
Job Duties
- Supervise front desk staff and ensure they provide outstanding customer service
- handle guest inquiries, requests, and complaints in a timely and professional manner
- oversee check-in and check-out procedures, ensuring accuracy and efficiency
- manage reservations and accommodate guest requests to maximize satisfaction
- coordinate with housekeeping and maintenance departments to ensure clean and safe facilities
- monitor the front desk's performance metrics and implement improvements as needed
- maintain a positive work environment and foster teamwork among staff
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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