Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
health care plan
Retirement Plan
Life insurance
Paid Time Off
Family leave
short term and long term disability
Training and Development
free food and snacks
Wellness resources
Job Description
Marvin Love and Associates is proud to partner with Marriott, a globally recognized leader in the hospitality industry, to recruit an experienced and dedicated Front Desk Manager for their distinguished property located in Alabama. Marriott is renowned for its commitment to providing exceptional guest experiences through luxury accommodations, impeccable service, and a customer-first philosophy. As part of one of the most respected hotel brands worldwide, the Alabama Marriott property offers a sophisticated and welcoming environment emphasizing quality, comfort, and attention to detail. This role is a fantastic opportunity for a professional who thrives in a fast-paced hospitality environment, enjoys leading... Show More
Job Requirements
- Proven experience as a front desk manager or similar role in a hospitality environment
- strong customer service skills and a commitment to guest satisfaction
- excellent leadership and team management abilities
- familiarity with hotel management software and MS Office
- outstanding communication and problem-solving skills
- ability to multitask and work effectively in a fast-paced environment
- high school diploma or equivalent is required
- a degree in hospitality management is preferred
Job Qualifications
- Proven experience as a front desk manager or similar role in a hospitality environment
- strong customer service skills and a commitment to guest satisfaction
- excellent leadership and team management abilities
- familiarity with hotel management software and MS Office
- outstanding communication and problem-solving skills
- ability to multitask and work effectively in a fast-paced environment
- high school diploma or equivalent is required
- a degree in hospitality management is preferred
Job Duties
- Supervise front desk staff and ensure they provide outstanding customer service
- handle guest inquiries, requests, and complaints in a timely and professional manner
- oversee check-in and check-out procedures, ensuring accuracy and efficiency
- manage reservations and accommodate guest requests to maximize satisfaction
- coordinate with housekeeping and maintenance departments to ensure clean and safe facilities
- monitor the front desk's performance metrics and implement improvements as needed
- maintain a positive work environment and foster teamwork among staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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