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Front Desk Manager Marriott Alabama

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

health care plan
Retirement Plan
Life insurance
Paid Time Off
Family leave
short term and long term disability
Training and Development
free food and snacks
Wellness resources

Job Description

Marvin Love and Associates is a distinguished recruitment agency specializing in placing skilled professionals in the hospitality industry. Known for partnering with prestigious hotel chains, they connect talented individuals with career-enhancing opportunities. Currently, Marvin Love and Associates is seeking a dedicated Front Desk Manager for a renowned Marriott property located in Alabama. Marriott International is a global leader in the hospitality industry, recognized for its commitment to providing exceptional guest experiences, luxurious accommodations, and outstanding customer service across its extensive portfolio of hotels and resorts worldwide.

The Front Desk Manager role at this Marriott location is pivotal to maintai... Show More

Job Requirements

  • Proven experience as a Front Desk Manager or similar role in a hospitality environment
  • Strong customer service skills and a commitment to guest satisfaction
  • Excellent leadership and team management abilities
  • Familiarity with hotel management software and MS Office
  • Outstanding communication and problem-solving skills
  • Ability to multitask and work effectively in a fast-paced environment
  • High school diploma or equivalent is required
  • a degree in Hospitality Management is preferred

Job Qualifications

  • Proven experience as a Front Desk Manager or similar role in a hospitality environment
  • Strong customer service skills and a commitment to guest satisfaction
  • Excellent leadership and team management abilities
  • Familiarity with hotel management software and MS Office
  • Outstanding communication and problem-solving skills
  • Ability to multitask and work effectively in a fast-paced environment
  • High school diploma or equivalent is required
  • a degree in Hospitality Management is preferred

Job Duties

  • Supervise front desk staff and ensure they provide outstanding customer service
  • Handle guest inquiries, requests, and complaints in a timely and professional manner
  • Oversee check-in and check-out procedures, ensuring accuracy and efficiency
  • Manage reservations and accommodate guest requests to maximize satisfaction
  • Coordinate with housekeeping and maintenance departments to ensure clean and safe facilities
  • Monitor the front desk's performance metrics and implement improvements as needed
  • Maintain a positive work environment and foster teamwork among staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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