Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education access
Career growth opportunities
Recognition and rewards programs
Job Description
The Hilton Anaheim is a distinguished hotel located in the vibrant heart of California's Orange County, renowned for its proximity to major landmarks such as the Anaheim Convention Center and the Disneyland Resort. This newly renovated property boasts 1,574 rooms and represents an exceptional choice for travelers seeking comfort, style, and convenience. As part of the globally respected Hilton portfolio, the Hilton Anaheim continues a legacy of hospitality excellence, combining modern amenities with a warm, welcoming atmosphere that caters to both business and leisure guests. Hilton is celebrated worldwide for its award-winning workplace culture, and the Anaheim location is no... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of relevant front office management experience
- proficiency with On-Q PMS
- schedule flexibility to meet operational demands
- strong problem-solving skills
- effective communication skills
- ability to work under pressure
- customer-oriented mindset
Job Qualifications
- Minimum of two years of front office management experience
- proficiency in On-Q property management system
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to manage budget and forecast department needs
- experience in customer service excellence
- knowledge of hotel operations and procedures
Job Duties
- Manage all front office operations including guest service and registration
- monitor and develop team member performance through supervision and evaluations
- assess service and satisfaction trends and implement improvements
- ensure compliance with company standards
- respond to guest inquiries and resolve concerns promptly
- initiate up-selling techniques to increase revenue
- recruit, interview, and train team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Browse restaurant and hotel jobs on OysterLink.
You may be also interested in: