You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $23.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee wellness program
Job Description
Azul Hospitality is a prominent hospitality management company recognized for delivering exceptional guest experiences through its portfolio of well-managed hotels and resorts. Known for its commitment to excellence, Azul Hospitality emphasizes quality in all aspects of its operations, combining hospitality industry expertise with innovative management practices. The company prioritizes both employee development and guest satisfaction, fostering environments where professionalism and service excellence are paramount. Azul Hospitality continually strives to meet and exceed the evolving needs of travelers by maintaining high standards in guest services, property management, and operational efficiency. With a strong focus on training and staff development, Azul Hospitality... Show More
Job Requirements
- High school or equivalent education
- Three to five years of management experience
- Front desk operations experience
- Ability to provide and maintain a valid driver’s license
- Must maintain a neat, clean and well-groomed appearance
- Regular attendance and punctuality
- Ability to sit for up to four hours and stand or walk for extended periods
- Ability to lift up to 45 lbs and push/pull carts up to 250 lbs
- Must have good verbal and written communication skills
- Must have intermediate computer proficiency
- Ability to comply with company policies and safety regulations
- Ability to manage multiple tasks efficiently
- Ability to work varying schedules including weekends and holidays
Job Qualifications
- High school or equivalent education
- Bachelor’s degree or equivalent preferred
- Front desk operations experience
- Three to five years of management experience
- Knowledge of loyalty programs and hospitality systems preferred
- Excellent leadership and customer relations skills
- Detail oriented with exceptional organizational and communication skills
- Intermediate computer skills
- Basic computational skills
- Knowledge of Windows OS, MS Office, PMS, PBX, Key system, and POS
- Strong issue resolution and analytical skills
- Knowledge of federal, state and local employment laws
- Ability to communicate effectively verbally, in writing and electronically
- Self-driven and able to work independently
Job Duties
- Manage all front office operations including guest service and registration including check-in/check-out
- Manage room inventory and availability
- Ensure guest service standards and initiatives are implemented
- Control product quality, costs, and overall profitability
- Participate in marketing initiatives and budget forecasting
- Enforce policies and procedures within the department
- Anticipate and respond to guest needs promptly
- Ensure efficient guest registration, check out and telephone service
- Handle guest requests, complaints and problems courteously and professionally
- Implement up-selling techniques to maximize room occupancy and revenue
- Maintain consistent guest service standards and positive guest experiences
- Monitor and respond to guest satisfaction surveys and feedback
- Review expected arrivals and VIP reservations
- Coordinate daily room availability and departure status
- Ensure adequate staffing levels
- Recruit, interview and train team members
- Arrange and supervise ongoing staff training
- Conduct departmental and interdepartmental meetings
- Act as a role model adhering to policies and procedures
- Assist with guest inquiries
- Follow safety and security policies
- Report maintenance and safety issues
- Perform additional reasonable duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All